One Stop Prep

Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your information.

Last updated: April 2025

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This Privacy Policy describes how 1 Stop Prep & Fulfillment ("we," "us," or "our") collects, uses, and protects information obtained through our website at 1stop-prep.com and through our fulfillment and prep center services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

Personal Information

When you submit a quote request, create an account, or contact us, we may collect:

  • • Full name
  • • Email address
  • • Phone / WhatsApp number
  • • Business or company name
  • • Country of residence or operation

Business & Operational Information

To evaluate and provide fulfillment services, we may collect:

  • • Monthly order or unit volume estimates
  • • Sales channels (Amazon, TikTok Shop, Shopify, Walmart, eBay, etc.)
  • • Fulfillment needs (FBA prep, FBM, DTC, returns, kitting, etc.)
  • • Current fulfillment source or 3PL provider
  • • Business description and operational goals

Technical & Usage Data

When you visit our website, we automatically collect certain technical information, including:

  • • IP address and approximate geographic location
  • • Browser type and version
  • • Device type and operating system
  • • Pages visited and time spent on site
  • • Referring URLs and click interactions
  • • Conversion events (e.g. form submissions, button clicks)

2. How We Use Your Information

We use the information we collect for the following purposes:

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Responding to inquiries: To follow up on quote requests, contact form submissions, and service inquiries.
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Providing fulfillment services: To onboard clients, manage inventory, process orders, and coordinate logistics operations.
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Improving our website: To analyze traffic patterns, identify performance issues, and enhance the user experience.
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Marketing and retargeting: To run advertising campaigns via Google Ads, including remarketing to previous visitors. We may use anonymized behavioral data for audience targeting.
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Business communications: To send service updates, pricing changes, or relevant operational notices. You may opt out at any time.
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Legal and compliance purposes: To meet our legal obligations, resolve disputes, and enforce our Terms and Conditions.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve functionality and support our advertising efforts. Cookies are small text files stored on your device when you visit a website.

Google Analytics 4 (GA4)

We use Google Analytics 4 to understand how visitors interact with our website. GA4 collects anonymized data on page views, session duration, traffic sources, and user behavior. This data helps us improve our content and user experience. Google's data practices are governed by the Google Privacy Policy.

Google Ads & Conversion Tracking

We use Google Ads to advertise our services online. Google Ads conversion tracking allows us to measure the effectiveness of our campaigns — for example, when a visitor submits a quote request after clicking one of our ads. We also use remarketing features, which may show our ads to previous website visitors across the Google Display Network. You can opt out of personalized advertising at Google Ads Settings.

Managing Cookies

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features on our website. For more information on managing cookies, visit aboutcookies.org.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

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Service providers: Trusted vendors who support our operations (e.g. website hosting, analytics platforms, email services). They are contractually obligated to protect your data.
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Shipping & logistics partners: When required to fulfill your orders — for example, sharing a shipping address with a carrier to complete a delivery.
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Legal requirements: If required by law, court order, or governmental authority, we may disclose information to comply with legal obligations.
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Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to equivalent privacy protections.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data transmission (HTTPS), access controls, and regular security reviews.

Please note: No method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at support@1stop-prep.com.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

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Access: Request a copy of the personal data we hold about you.
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Correction: Request that we update or correct inaccurate information.
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Deletion: Request that we delete your personal data, subject to legal obligations.
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Opt-out of marketing: Unsubscribe from marketing emails or opt out of personalized advertising at any time.
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Data portability: Request your data in a commonly used, machine-readable format where applicable.

To exercise any of these rights, please contact us at support@1stop-prep.com. We will respond to all valid requests within a reasonable timeframe.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including:

  • • Active client relationships and ongoing fulfillment operations
  • • Legal, accounting, or compliance obligations
  • • Resolving disputes or enforcing agreements
  • • Improving service quality through historical analysis

When your information is no longer required, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to external platforms and services, including Amazon Seller Central, TikTok Shop, Shopify, Walmart Marketplace, and others. These platforms operate under their own privacy policies. We are not responsible for the data practices of any third-party website and encourage you to review their privacy policies before submitting personal information.

9. Children's Privacy

Our website and fulfillment services are intended for use by businesses and individuals who are at least 18 years of age. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly. If you believe a minor has submitted information to us, please contact us at support@1stop-prep.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Company

1 Stop Prep & Fulfillment

Address

1 Chestnut St, Suite 5-E, Nashua, NH 03060

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